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Etisalat customer care number is 101 or 800 101. I am not related to Etisalat, blog was prepared with the help of Internet resources. More help ?

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Not Subscribed Error

Etisalat IPTV Not Subscribed Error

When you TURN ON the IPTV receiver, instead of channel preview you will receive an error "Not subscribed".

Why is this happening ?

This problem occurs if the your IPTV Serial number and MAC address is not matching with Etisalat system records.

What to do ?

Turning OFF/ON the main fiber optic box or the IPTV receiver will not solve this issue, you must call 101 and register your complaint so that field engineer will visit your place to correct the IPTV Serial number and MAC address. In most of the case, they will change your IPTV receiver.